The Red Deer Regional Health Foundation (“the Foundation,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our donors, supporters, volunteers, patients, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard personal information gathered through our website and related services.

 

1. Information We Collect

 

When you use our website, we may collect the following types of information:

 

Personal Information you provide directly (e.g., name, address, email, phone number, donation details, event registration information, or volunteer applications).

 

Payment Information processed securely through third-party providers when making donations or purchases (the Foundation does not store full credit card details).

 

Technical Information such as IP address, browser type, device information, and usage data collected through cookies and analytics tools to improve site performance.

 

2. How We Use Your Information

 

We use the information collected for purposes including:

 

Processing donations, issuing tax receipts, and managing donor records.

 

Communicating with you about events, campaigns, volunteer opportunities, and updates.

 

Responding to inquiries and providing requested services.

 

Improving our website functionality, security, and user experience.

 

Meeting legal, regulatory, and audit obligations.

 

3. Sharing of Information

 

We do not sell or trade your personal information. Information may be shared only in the following limited circumstances:

 

Service Providers: With trusted third-party vendors who support our operations (e.g., payment processors, mailing services), under strict confidentiality agreements.

 

Legal Obligations: When required by law, regulation, or court order.

 

Consent: With your explicit consent, when applicable.

 

4. Cookies and Analytics

 

Our website may use cookies and analytics services (such as Google Analytics) to understand visitor interactions and improve site performance. You can adjust your browser settings to refuse cookies, though some features may not function properly.

 

5. Data Security

 

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet is completely secure.

 

6. Your Rights

 

Under Canadian privacy laws, you have the right to:

 

Access your personal information held by us.

 

Request corrections to inaccurate or incomplete information.

 

Withdraw consent for certain uses of your information, subject to legal or contractual restrictions.

 

To exercise these rights, contact us using the details below.

 

7. Retention of Information

 

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law (e.g., Canada Revenue Agency donation records).

 

8. Links to Third-Party Sites

 

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

 

All the sections exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.